Category Archives for Conflict Resolution

Getting To Yes – Negotiating Agreements

We’ve had some recent posts about dealing with anger, but not all “conflict” results from anger. At times, we have to negotiate agreements at work, with loved ones, or in a legal situation. Traditional ideas about keeping yourself calm, maintaining respect, and being empathetic are important, but here are some specific strategies for reaching an […]

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8 Tips For Diffusing Anger In Others

​In a previous article, we discussed 10 tips for managing anger within yourself. In this article, we’re going to discuss several tips you can use to diffuse anger in others. We all deal with angry people at various times in life, from an angry customer to an angry colleague to an angry spouse or family […]

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